Terms and Conditions

Terms and Conditions

Countryside Computers may, in its sole discretion, provide customer support or service to you. This service may be available only on selected days and during a limited number of hours. Service may also be available through only certain methods such as email or telephone and some services may only be available for the payment of an additional fee or charge. As part of the provision of services, Countryside Computers may employ a variety of tools to aid in the process of resolving your issues as a user.

You grant Countryside Computers the right to use these tools and hold Countryside Computers harmless for the use of these tools as well as the guidance provided by its customer support staff who, you acknowledge, cannot be fully aware of all of the complexities associated with the Countryside Computers Products or Services, your computer, or all of the related or associated infrastructure that may affect the performance of your systems or the encryption and backup of your files. You agree and understand that certain programs, files, information or data that Countryside Computers may not have backed up and that you will retain any needed copies of such information.

You agree and understand that certain programs, applications or utilities installed may require configuration, Countryside Computers has no obligation to assist, and may not be able to assist, you with such configurations. Whilst taking every reasonable care to ensure data is not lost from your machine, PC, laptop or other, Countryside Computers is not liable in any way for this loss or any other consequential losses that may be incurred.

Countryside Computers will where ever possible provide free callout, labour, email and telephone support for all subscribing members. Cancellations require 30 days notice as an extra monthly charge may be incurred. Countryside Computers will not refund any past payments regarding cancellation or misunderstanding of the service provided. Replacement parts are not included in this service and are charged at a reasonable going rate at the time of issue, all parts replaced are covered by a 12 month guarantee.

Data and information is provided for informational purposes only, and is not intended for any other commercial or non-commercial purposes. Neither us nor any of our data or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon. By accessing our web site, a user agrees not to redistribute the information found therein. We provide customized links to select companies for your convenience only. We do not endorse or recommend the services of any company. The company you select is solely responsible for its services to you, the user. We shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of our services.